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Phishing Email Alert: We have been notified of a recent scam in which customers and non-customers of Bank of New Mexico are being sent an email asking to update their personal information via a link that will take the user to a site that is not Bank of New Mexico's site. Please know that Bank of New Mexico will never send you an email asking for your personal information. If you receive an email asking you to provide personal and/or sensitive information, do not click on any link and do not send the information. Even if the website and/or email appear genuine - do not continue. If you have any questions please call our customer support team at 505-285-6611.
Below is a sample of the phisihing email:
PHISHING EMAIL - TEXT Dear NetTeller Banking Customer: This letter is addressed to you as your Bank provides NetTeller Banking Service. Please notice that a new version of a NetTeller Confirmation Form has been released. This form synchronizes Customers' data with its account entries on a central NetTeller banking server. Each NetTeller Banking user is required to fill in the NetTeller Confirmation Form. Please, click the link below to access the NetTeller Confirmation Form. In order to fill in the form correctly, please follow the instructions on the website. (FRAUDULENT LINK) NetTeller apologizes for the inconveniences caused to you, and is very grateful for your cooperation. NetTeller Banking
A review has been performed on our online systems for Heartbleed vulnerability and no vulnerabilities have been found and nothing has been affected. If you have any further questions please contact us.
How do I tell if the site I am on is secure?
Once you get to the site, the Web address will begin with https: (“s for secure”).
The locked padlock at the bottom of the window will confirm the site's increased security. For more details about the encryption status of the page when it was received, click the lock icon.
Important: The lock icon only describes the encryption status of the page while your computer was receiving it.
To ensure optimal security and access to all features in our online banking product, we recommend using one of the following browsers:
- Safari 1.x and Higher: Click here to download.
Click here for more information on browser compatibility.
Click here to visit the NetTeller Password Reset Page.